Terms of Service
Last updated: January 1, 2025
Welcome to GraduationYardSign.com. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website and placing orders, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.
2. Products and Services
GraduationYardSign provides custom-designed graduation yard signs. All products are made to order based on your customizations.
- Product colors may vary slightly due to monitor settings and printing processes
- All designs remain the property of GraduationYardSign until payment is complete
- We reserve the right to refuse orders for inappropriate or offensive content
3. Ordering and Payment
- All prices are in US dollars and are subject to change without notice
- Payment is required at the time of order and processed securely through Stripe
- Orders cannot be modified or cancelled after 2 hours of placement, as production begins
- You are responsible for providing accurate shipping and design information
4. Intellectual Property
Our Content
All designs, templates, graphics, and content on our website are owned by GraduationYardSign and protected by copyright laws. You may not reproduce, distribute, or create derivative works without permission.
Your Content
By uploading photos and content for your custom signs, you:
- Represent that you have the right to use such content
- Grant us permission to use it solely for fulfilling your order
- Agree not to upload copyrighted material without proper authorization
5. School Names and Logos
We provide school colors and names for personalization purposes. We are not affiliated with any educational institution. The use of school names and colors is for identification purposes to help families celebrate their graduates.
6. Shipping and Delivery
- Shipping times are estimates and not guaranteed
- We are not responsible for delays caused by shipping carriers
- Risk of loss transfers to you upon delivery to the shipping carrier
- Please ensure your shipping address is correct; we are not responsible for undeliverable packages due to incorrect addresses
7. Returns and Refunds
Please refer to our Returns & Guarantee page for our full return policy. In summary:
- We offer a 30-day satisfaction guarantee
- Damaged or defective products will be replaced at no cost
- Refunds are processed within 3-5 business days
8. Limitation of Liability
To the maximum extent permitted by law, GraduationYardSign shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability shall not exceed the amount you paid for the specific product in question.
9. Indemnification
You agree to indemnify and hold GraduationYardSign harmless from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.
10. Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.
11. Changes to Terms
We may update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the new terms.
12. Contact Information
For questions about these Terms, please contact us:
- Email: legal@graduationyardsign.com
- Phone: 1-800-GRAD-SIGN
- Mail: GraduationYardSign, 1234 Celebration Way, Austin, TX 78701
13. Governing Law
These Terms shall be governed by the laws of the State of Texas, without regard to its conflict of law provisions.
By placing an order with GraduationYardSign, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.