Privacy Policy
Last updated: January 1, 2025
At GraduationYardSign ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Name and contact information (email, phone, address)
- Payment information (processed securely through Stripe)
- Order details and purchase history
- Photos you upload for customization
- School information for personalized designs
Automatically Collected Information
When you visit our website, we automatically collect:
- Device information (browser type, operating system)
- IP address and general location
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and ensure security
Information Sharing
We do not sell your personal information. We may share your data with:
- Service providers: Companies that help us operate (payment processing, shipping, email services)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for all transactions
- PCI-DSS compliant payment processing
- Regular security audits and monitoring
- Secure data storage with limited access
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and for marketing purposes. You can control cookies through your browser settings.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. Photos uploaded for graduation signs may include images of minors, which are used solely for order fulfillment.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through a notice on our website.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@graduationyardsign.com
- Phone: 1-800-GRAD-SIGN
- Mail: GraduationYardSign, 1234 Celebration Way, Austin, TX 78701
Your Trust Matters: We take your privacy seriously. If you ever have concerns about how your data is handled, please don't hesitate to reach out. We're committed to transparency and protecting your information.